Smartass, a growing fitness training company, needed to maintain consistent quality while onboarding trainers across Ukraine, Poland, and Bulgaria. With Workademy, they built a centralized knowledge hub that dramatically reduced onboarding time.
The Challenge
Smartass's management team and decision-makers are based in Kyiv, but their trainers work across Lviv, Kharkiv, Warsaw, and Bulgaria. Onboarding new trainers at a distance while maintaining consistent quality of methodology, protocols, and training standards was becoming a serious operational bottleneck.
The Solution
By implementing Workademy, Smartass created a centralized training platform where all key onboarding materials live in one place. Trainers across all locations now access:
- Written protocols and methodology documentation
- Video training materials and demonstrations
- Structured courses like their Cycle methodology curriculum
- Multi-language content — Ukrainian and English for international teams
The Results
"Most of the key information trainers need is available right on the platform. The entire knowledge base is all in one place — that's a huge plus for us. The platform lets us share both written protocols and video materials."